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QUALITY OBJECTIVES

Operation Department

  • To achieve 98% supply number of manpower for every shift.
  • To achieve 0.05% mishandling of cargo.
  • To minimize major accidents/incidents of manpower activities to not more than one (1) case quarterly.
  • To achieve 90% customer satisfaction based on the customer survey. 

Logistics Department

  • To achieve 98% on-time scheduled maintenance of company vehicles & premises.
  • To control a 3% growth in utility costs at the company hostel. 

Human Resources Department

  • To provide at least two (2) training for minimum one personnel for each particular department annually.
  • To fill up a vacant post within seven (7) working days of requirement.

Procurement Department

  • To support a 100% operational requirement.
  • To obtain 100% the best value on goods & services from suppliers. 

Administration Department

  • To achieve 100% management of foreign workers (recruitment, renewal & release).
  • To control avoidable cost by 7% per annum.